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Case Study 2:Once again, you are an HR executive for a health system which is moving to a narrow network PPO plan. Prepare a communication plan that will be used to describe these changes to employees.

A basic communication plan has the following key elements and is usually a one pager but typically no more than two pages.

A traditional communication plan has:

A current situation of your business

What you want to accomplish (your goals)

Who you need to talk with (your audience)

What you want to say (your core messages)

How you will communicate (your internal communication strategies, tactics and channels)

When you will communicate (your timeframe), and

How you will measure your progress

You can also use the SBAR template to outline the plan or you could use the SMART objectives format.

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